Protecting the Privacy of your Personal Information
In complying with the Privacy Amendment (Private Sector) Act 2000, Thrive Services (Blue Mountains Family Support Service Inc.) has developed a Privacy Policy that governs its handling of personal information.
Personal information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
(Office of the Federal Privacy Commissioner - October 2001)
Our Privacy Policy governs:
- What personal information is being collected;
- Who is collecting personal information
- How personal information is used
- To whom and under what circumstances personal information is disclosed
- How personal information is stored
In most circumstances, Thrive Services will:
- only collect personal information about you with your consent (unless legally required or authorised to do otherwise)
- collect your personal information directly from you (where possible and practicable)
- only collect personal information about you that is necessary and relevant to the purpose for which it is collected
- use staff to collect your information who are appropriately trained and have a specific role in the purpose for which your personal information is being collected
- only use your personal information for the purpose for which it is collected or for a directly related secondary purpose that you would expect your personal information to be used for (unless legally required or authorised to do otherwise)
- provide you with access to your personal information (unless legally required or authorised to do otherwise)
- only disclose your personal information to a third party with your consent, or where you expect such disclosure, or where we are legally required or authorised to do so (see appendix 2)
- take reasonable steps to keep your personal information complete, current and accurate
- take reasonable steps to ensure personal information about you is kept secure.To keep safe any information collected by Thrive Services and stored on your client file.
This Privacy Statement has been developed through reference to the Office of the Federal Privacy Commissioner’s website Privacy Statement.