How we help?
Thrive Services provides free and voluntary family case management support to families with dependent children under 18 years old, living in the Upper Blue Mountains (Linden – Mount Victoria) and Lithgow LGA. Our support is focused on parents/carers who are looking to build healthy relationships and connections with their children.
Family Case Management
At Thrive, we work from a person-led and strength-based approach, which involves a holistic, goal-orientated and coordinated approach to addressing the needs of families experiencing challenges. Our goal is to enhance family functioning, support with improving family relationships and connections, and build the capacity of families to address their own needs. Our focus is on early intervention and prevention support that aims to strengthen families and enhance life opportunities for children and their families.
What does this look like in practice?
When we start working with a family, we complete an initial assessment, where we assist to identify current strengths and challenges. Based on the initial assessment, we then work with families to identify goals and collaboratively develop a case plan outlining how we can assist to achieve those goals. These case plans guide the work that we do and provide clear, transparent and realistic case management support.
Our case management support looks different for each family but may involve:
- Assistance building and maintaining routines in the home.
- Parenting education, strategies and upskilling support.
- Support to develop community connections and build social networks.
- Information and referral to other supports and services.
- Educating parents about their children’s developmental milestones.
- Support to strengthen the relationship and attachment between parent/carer and child.
Families need to complete a referral form for our family case management support. This can be a self-referral or completed in collaboration with an external support service. You can access our referral form by emailing referrals@thriveservices.org.au or calling our Katoomba office on 02 4782 1555.
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