What We're All About
We offer a continuous learning and mentoring program to
ensure our staff receive ongoing supervision and support to develop expertise and best practice knowledge. Our current staff profiles are below. To work with us, click here.
CEO
Karen van Woudenberg
I joined as the Chief Executive Officer of Thrive Services in 2021. Prior to that I managed teams in state-wide and local charities and worked in government agencies in program development, contract management and operational management. I enjoy leading teams to achieve better outcomes for communities and I am passionate about social justice for the most vulnerable amongst us. I graduated from Southern Cross University with a Master’s in Business Administration and have an undergraduate qualification in Social Work from Sydney University. I have lived in the Blue Mountains for over 25 years. When I am not working you will find me walking off-leash dog trails with my two dogs and the occasional grandchild.
Program Manager
Hannah
I joined Thrive Services in 2021 as a Family caseworker within the TEI Family support team and now working as Program Manager for all the teams within the service. Prior to Thrive Services, I worked in many fields in the community services industry such as mental health, housing and employment services. I hold many qualifications in the human services related field and am continuously learning through my everyday practice. I am born and bred in the Blue Mountains, currently living in the Upper Blue Mountains with my beautiful little family.
Operations Administrator
Michaela
I joined Thrives Services in 2021 as the Operations Administrator. Prior to Thrive Services, I was the Administration Assistant at GJ Roth Ltd Pty and Sessional Academic at Western Sydney University.
During my tenure at Western Sydney University, I was involved in creating teaching material collegially with the unit coordinator covering a range of photographic skills, and delivering tutorials with a focus on engagement and motivational techniques to connect with a large cohort of students.
I graduated from the University of Lincoln, UK where I completed a BA Honours in Contemporary Lens Media. I currently live in the Blue Mountains with my partner, 2 reject working dogs and daughter.
In my spare time, you will find me working on my art practice and studying.
Finance Manager
Candie
I Joined Thrive Services in December 2022 as the part time Finance Officer, while running my own business offering Accounting and Bookkeeping services to small business. I hold a Bachelor of Business Accounting/Financial Planning, from Charles Sturt University. I am also a registered a BAS Agent.
Working in the Finance/Bookkeeping industry for over 10years, I have worked across a number of industries including, childcare, building, hospitality, retail and just recently the not for profit sector. I hope to offer Thrive Services the ability to focus on the real work of supporting families, while I take the jargon out of the accounts to allow Thrive Services to make the right decisions for the business.
Senior Family Case worker
Rochelle
I joined Thrive Services in 2022 as a Specialist Homelessness Service Family Caseworker, the same year I finished my Bachelor of Social Science (Psychology) with a sub-major in child and community. Since graduating I moved into my role of Targeted Early Intervention Family Caseworker here at Thrive. This role follows my career passion to support families within the community to both build capacity and reach their goals.
I was fortunate enough to become the Senior Caseworker for both SHS & TEI Programs.
When I am not at work you will find me with my three children enjoying all that is the Blue Mountains. I also enjoy letting my creative side balance my life out by crocheting, drawing and writing.
TEI Family Case Worker
Stefani
SHS Case Worker
Fiona
I started working at Thrive services in 2021 as a volunteer. In early 2022 I joined the Family Team as a Family Case Worker and 2023 was welcomed onboard as a SHS Case Worker with the SHS team.
Prior to joining Thrive Services, I was a student at Tafe first completing a Certificate IV in Community Services AOD then going on to complete the Diploma of Community Services. I have previously worked for Centrelink, disability services and financial services in the Wollongong area.
When I am not keeping busy with work you will find me curled up with a good book, out exploring the amazing views in the mountains or relaxing with friends and family.
SHS Case Worker
Cressida
Community Liaison Worker
Samantha
I joined Thrive Services in 2025 as a Community Liaison Worker, bringing over eight years of retail management experience and a passion for supporting people. My background gave me strong skills in communication, problem-solving and building relationships. These strengths I now use to connect with other services and families in a supportive and understanding way.
I am currently studying a Diploma of Community Services, which is helping me grow my knowledge and continue developing the tools I need to make a meaningful difference within the community I call home. When I’m not working or studying, you’ll find me at the park with my daughter or winding down with a good Netflix series.
Community Liaison Worker & Admin
Jennifer
I'm excited to begin my new role as a Community Liaison and Administration worker at Thrive Services Lithgow, where I get to connect with families and help build stronger community support. I'm currently studying my Certificate IV in Community Services to deepen my understanding and grow in this field.
My background is in childcare, which has given me a solid foundation in working with children, and supporting their growth and development. I'm passionate about continuing to work with both children and caregivers in a broader community setting.
Outside of work, I love spending time with my family and being outdoors, whether its bushwalking, camping, gardening or taking care of my animals.
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