Katoomba: Family & Community Engagement Worker
Thrive Services is seeking a Family & Community Engagement Worker who is passionate about building relationships within the community and has a commitment to empowering families.
Thrive Services is a not-for-profit organisation that supports children, families & communities living in the Blue Mountains and Lithgow areas. At Thrive we believe in celebrating people’s achievements and strengths, as well as supporting them through the challenges of parenting and life. Our focus is on early intervention and prevention support that aims to strengthen families and enhance life opportunities for children and their families.
About the role
Hours: Part-Time | 21-26 hours per week
Award: SCHADS 2010 Level 3 (leave entitlements & option to salary package)
Location: Katoomba NSW
Grounded in a community development approach, the Family & Community Engagement Worker plays a key role in strengthening connections with families and fostering trust, inclusion and belonging in the community. You will create welcoming pathways into support by building relationships with families, schools and community organisations, assisting with intake and referrals, and supporting community engagement activities. The role also coordinates Thrive’s DRIVE Program, supporting women to build driving skills, confidence and independence.
About you
To be successful in your application, you will need:
- Relevant experience working with children, families or communities, with the ability to apply a strengths-based and culturally responsive approach.
- Relevant tertiary qualification, diploma or certificate in Community Services or a related field, with a commitment to ongoing professional learning and development.
- Demonstrated understanding of community development principles, including knowledge of the local service system and the ability to connect families with appropriate supports.
- Strong communication and interpersonal skills, with a commitment to empowering families, working collaboratively, building partnerships and engaging respectfully with the community.
- Proven ability to engage respectfully with families from diverse backgrounds, including Aboriginal and Torres Strait Islander communities.
- Demonstrated organisational and time management skills, including the ability to coordinate small projects and manage competing priorities.
- Ability to work both independently and as part of a team while contributing positively to a supportive workplace culture.
Requirements
- Current NSW Working with Children Check number.
- Current NSW Driver’s Licence and reliable vehicle.
- National Criminal Check or will apply for one prior to commencement.
- Evidence of COVID-19 and Pertussis (Whooping Cough) vaccination.
How to apply
To be considered for an interview, please submit BOTH a resume and a cover letter outlining how you meet the selection criteria above. For further information, to request the position description or to submit your application, please email Hannah Cosgrove at: manager@thriveservices.org.au
Only applications addressing the selection criteria will be considered. Interviews will be conducted as suitable applications are received.

